Feedback, Roadmap & Announcements
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Thu Jan 29 2026
Net Promoter Score (NPS) is one of the simplest ways to measure customer loyalty—but only if you get the timing right.
Thu Jan 29 2026
Knowing the best time to send NPS surveys can make all the difference in collecting actionable feedback and improving customer loyalty.
Wed Jan 07 2026
User feedback for SaaS companies is a must. This article provides insight into generating productive and highly actionable feedback.
Wed Jan 07 2026
Learn about the ideal feature request process and how to easily accept feature requests from users, allow upvoting, and more.
Wed Dec 31 2025
User feedback tools help you collect and sort feedback from users of your website or application. Check out these affordable options.
Mon Dec 15 2025
Discover how to set up an in-app NPS survey to boost user engagement and customer loyalty. This guide covers tools, templates, examples, and Frill's new NPS widget.
Tue Dec 09 2025
Without customer feedback software, you can’t scale the way that you use feedback. We share 20 of the best tools to collect feedback.
Mon Dec 01 2025
Discover what a customer feedback portal is, why it matters, must-have features, and the best tools to centralize and act on user input.
Tue Nov 11 2025
Learn how to format a changelog with best practices, templates, and examples. Create clear, engaging updates your users will actually read.
Tue Nov 11 2025
In this guide to idea tracking, we share top tips to help you track, validate, prioritize, and manage ideas.
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